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Upgrading VDC Resources Print this Article
| NOTE: The server management system places all requests in a queue which uses a first-in-first-out model and may relay commands and requests over long distances. Some operations may take up to several minutes before they are completed and the results are updated in the management interface. Please be patient and do not submit duplicate commands as this will only result in problems. |
If you have maxed out usage of any of your VDC resources and wish to add more, it's easy to do so:
- Click Home to go to your client area if needed, then click on the VDC you want under "Your Active Products / Services". You can also click the Services Panel near the top of the page to get your full list of current services, if there are more than will fit in the on-page list;
- Click on the VDC that you wish to manage;
- On the left sidebar, under Actions, click on Upgrade/Downgrade Options;
- On the screen that loads, set the new total amount of each type of resource that you want for the VDC, leaving the value unchanged for any resources that you do not need to adjust. Note that you cannot reduce any resource value below the required minimum or set a value lower than what is currently in use for that resource. Click to Continue when done;
- A summary of your order with the current amount due will be displayed. Depending on when you are placing your upgrade order, this amount will be pro-rated. Use the back button on your browser if you wish to make changes. Otherwise, choose your Payment Method from the available methods, then click Click to Continue;
- Enter your payment details and click Submit Payment to process your upgrade. A confirmation of your order will be displayed. Return the management area for the VDC and you will see the upgrade(s) to your total resources displayed under Your Resources, as well as on the Configurable Options tab.
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