Knowledgebase
Cancelling R1Soft Backup Service Print this Article
If you no longer need R1Soft Backup Service, you can cancel it, and it will be removed from your account and billing at the end of your current billing cycle. Note that any backups that you have created with R1Soft Backup Service, including job configs and all backup images will be destroyed if they still exist on the cancellation date, so be sure to take copies of any important data before cancelling your service:
- Go to your client area homepage;
- Find BaaS under "Your Active Products/Services" and click on it;
- If you wish to remove one or more backup jobs but keep the R1Soft Backup Service, click Log In To Control Panel, go to Protected Machines, then select Delete Protected Machine from the gear icon menu, and confirm removal of the machine and its disk safes in the dialog box which follows;
- To remove the entire R1Soft Backup Service service from your account, click Request Cancellation, either on the sidebar or in the Manage Product area;
- Provide a reason for the cancellation (optional), then click Request Cancellation.
- Customer service will review your request and reach out to you with any questions. Unless you hear otherwise, R1Soft Backup Service will be canceled and removed from your account and billing at the end of the current billing cycle.
Was this answer helpful?
Related Articles
Adding An R1Soft Backup Job
Most of the management of R1Soft backup service is accomplished from inside the R1Soft Server...
Most of the management of R1Soft backup service is accomplished from inside the R1Soft Server...
Deploying the R1Soft Backup Agent
NOTE: Run all OS updates on your server (Windows and Linux) before deploying the backup...
NOTE: Run all OS updates on your server (Windows and Linux) before deploying the backup...
Bare Metal Restore From An R1Soft Backup
Restoring from an R1Soft backup is accomplished from inside the R1Soft Server Backup Manager:...
Restoring from an R1Soft backup is accomplished from inside the R1Soft Server Backup Manager:...
Managing R1Soft Backup Service
Most of the management of R1Soft backup service is accomplished from inside the R1Soft Server...
Most of the management of R1Soft backup service is accomplished from inside the R1Soft Server...
Restoring Files From An R1Soft Backup
Restoring from an R1Soft backup is accomplished from inside the R1Soft Server Backup Manager....
Restoring from an R1Soft backup is accomplished from inside the R1Soft Server Backup Manager....